Information Technology
What do you want to learn?
- I want to know more about expanding our IT infrastructure
- I need to ensure we have the right data security practices in place
- I want to find the right software to improve my business processes
- I want to understand more about website design
- I want to know what IT and digital skills training is available
Although there is a lot of free or low-cost software available to meet your general needs as a start-up, your IT and digital needs may become more complex as your business expands and demand grows. In this section, our guidance and resources will help you understand more about the building blocks of expanding your IT infrastructure, what sort of specialist business software could be helpful to you, and how to ensure you are following best practice in data security. While you should not be expected to have the full range of experience and skills of an IT manager, understanding the key principles will help you be more informed when making key decisions.
Get the IT and digital support you need
As businesses grow, the need for more structured, complex IT systems and processes can increase.
A high-quality website is a vital piece of your overall marketing strategy – find out what yours will need.
Stay safe with tips on how to protect your business from threats to your premises and from rising cyber crime.
Ensure you and your team are equipped with the right digital skills by accessing the correct training for you.
Find out what particular advice is applicable to the sorts of software systems you need.
Articles
New one stop shop Business Growth Service roadshow kicks off to support firms in the North East
Small Businesses across the UK will benefit from a new support service, bringing together central, devolved, and local support in one place for the first time.
Communications for Small Businesses: Webinar Series
Communications, marketing, PR – these can be complicated to navigate as a small business. But Hey Me is here to help. Our communications workshops have been specially designed to help small businesses just like yours reach your target customers and increase your potential for growth.
Fully Funded Automation & Efficiency Webinar Series
Step into digital with Data Stream's Automation & Efficiency Webinar series. Designed to support small businesses make day-to-day work smoother. This series gives a balanced overview of everything needed to streamline everyday work, through a well-rounded introduction to the digital tools and techniques that make running your business smoother and more managea
Events
25th November 202510:00 am - 4:00 pmFREE
[FULL] Smartphone Video Masterclass: York
Join our one-day hands-on video workshop designed to help businesses of all types and sizes take their first confident steps into video marketing. Whether you're B2B or B2C, a sole trader or a growing team, this workshop will equip you with the essential skills to produce professional, social-media-ready video content in-house. The Growth Hub are happy to be offering these workshops, following exceptional demand last year under North Yorkshire Council’s UKSPF programme.
26th November 202510:00 am - 4:00 pmFREE
Smartphone Video Masterclass: Northallerton
Join our one-day hands-on video workshop designed to help businesses of all types and sizes take their first confident steps into video marketing. Whether you're B2B or B2C, a sole trader or a growing team, this workshop will equip you with the essential skills to produce professional, social-media-ready video content in-house. The Growth Hub are happy to be offering these workshops, following exceptional demand last year under North Yorkshire Council’s UKSPF programme.
28th November 202510:00 am - 11:30 amFREE
🟣 Steps into Digital: AI Agents, Chatbots & LLMs in Business
ChatGPT and AI agents are transforming how businesses interact with data and customers. This session focuses on natural language processing (NLP), chatbots and large language models (LLMs), showing how they can streamline customer service, automate reporting and make company data more accessible to non-technical staff.
Resources
Webinar Series: How to Run a Pop-Up
From pop-up department stores to kitchen takeovers, cool things are popping up and popping off everywhere. In this exciting project, you’ll get to meet some of the teams behind these pop-ups and get their top tips for running a great pop-up.
Webinar Recording: 🟢 Data Protection Essentials
In this engaging and practical webinar series, Privacy Protect Group Ltd will guide you through everything you need to know to build a confident, compliant, and resilient approach to data protection in your business. Whether you’re just starting out or looking to refine your practices, each session is designed to build your understanding step-by-step.
Webinar Series: Data Analytics for Smarter Decisions
Data Analytics for Smarter Decisions, is a nine part online workshop series designed to help businesses at every stage of their data journey, from those just starting out to those ready to explore artificial intelligence and compliance. Each session is practical, jargon free and grounded in real business use cases, ensuring participants leave with tools and knowledge they can apply immediately.