
Managing staff
You know you need to train your staff – but a lot of managers and leaders can forget that they need to keep developing and learning as well. In this section we have some practical resources that address some of the most common managerial challenges – holding honest conversations, managing conflict, building resilience and creating a happier workforce. You can also get started with accessing training in management and team leadership skills.
Resources to develop management skills
Tips for creating a happier workforce
A happier workforce is often more productive, which is better for your business. This article sets out tips for how you can create a more productive and happier workforce.
This webinar provides a structured approach to ensure you are thoroughly prepared emotionally to hold an honest conversation.
This webinar will support leaders in understanding why healthy conflict is important for creating high performing teams and how to manage it.
Building resilience and supporting team wellbeing
When it comes to enhancing wellbeing, building resilience will help a leader and their teams to flourish.
Leadership and management skills
Develop the leadership and management skills you need to run your business effectively.
Developing team leadership skills
Create a culture in your business where leadership skills are acknowledged and rewarded.
Articles
Profitability
Profit is a measure of a business’s income relative to its expenses. In other words, an organisation’s ability to generate revenue by using resources that it has available, such as people, materials and equipment. Unless you are running a charitable organisation, profit is generally the primary goal of a company. As well as providing income for the owners of a business, profits allow for investment and growth. Whilst revenue growth is generally a positive indicator, we need to understand profitability if a business is to be successful.
BOOST: A marketing support programme for York and North Yorkshire tourism and hospitality businesses
This practical, action-oriented programme of activity has been developed to help you market your business more effectively, saving time and money. It’s created and delivered by Susan Briggs from The Tourism Network. Susan has over thirty years of successful tourism marketing experience. It’s for visitor-facing tourism businesses such as accommodation providers; visitor attractions; activity and experience providers; creative, retail, food and drink businesses.
Made Smarter Backs Unity Racing on the Road to Singapore
Made Smarter Yorkshire is proud to continue its support for Unity Racing, a team of six exceptional college students competing in the renowned F1 in Schools competition. As the reigning UK national champions, Unity Racing will once again take on the world stage this September, heading to Singapore for the highly anticipated global finals.
Events
16th July 202510:00 am - 1:00 pmFREE
Harrogate Business Support Drop-In Morning
Free workshop included: Understanding Profitability. This Harrogate business support drop-in service can help answer your questions and direct you to relevant resources and programmes.
13th August 202510:00 am - 11:00 amFREE
How to get higher in Google: The basics
Want your website to be seen by as many potential customers as possible? Get practical tips from an experienced Search Engine Optimisation professional on how to woo those elusive search engine robots and climb the rankings.
11th September 202510:00 am - 12:00 amFREE
IP Readiness for Investment: A Strategic Guide for Early-Stage Businesses
Join Intellectual Property (IP) specialist Secerna for an insightful webinar designed to support early-stage businesses. You will learn why IP matters to investors, the most common pitfalls that derail funding rounds, and how to avoid them.
Resources
Vibrant and Sustainable High Street Fund Phase 2 - Webinar Series
This webinar series is designed to provide practical guidance and in-depth support with your application. Applications for Phase Two of the Vibrant and Sustainable High Streets Fund are now open, and will close at 5pm on the 31st July.
Featured Webinar Playlist: Wellbeing
Learn how to build resilience and communication, create a positive work environment, and support the mental health of both your team and yourself with our free wellbeing webinars playlist.
Webinar Recording: Why does Intellectual Property matter to your business?
This webinar will equip you with the knowledge to leverage IP for competitive advantage, investor attraction, and long-term business growth, ultimately showing you how a strategic approach to IP can be the difference between success and missed opportunities.