Managing staff

You know you need to train your staff – but a lot of managers and leaders can forget that they need to keep developing and learning as well. In this section we have some practical resources that address some of the most common managerial challenges – holding honest conversations, managing conflict, building resilience and creating a happier workforce. You can also get started with accessing training in management and team leadership skills.

Want to talk to someone about management support? Get in touch

Resources to develop management skills

Tips for creating a happier workforce

A happier workforce is often more productive, which is better for your business. This article sets out tips for how you can create a more productive and happier workforce.

Small and big things to make happier employees

Holding honest conversations

This webinar provides a structured approach to ensure you are thoroughly prepared emotionally to hold an honest conversation.

Take your first step in tackling honest conversations

Managing conflict

This webinar will support leaders in understanding why healthy conflict is important for creating high performing teams and how to manage it.

Manage conflict in a productive way

Building resilience and supporting team wellbeing

When it comes to enhancing wellbeing, building resilience will help a leader and their teams to flourish.

See how you can help your team become more resilient

Leadership and management skills

Develop the leadership and management skills you need to run your business effectively.

Find out what training is available

Developing team leadership skills

Create a culture in your business where leadership skills are acknowledged and rewarded.

Learn more about developing leaders

Articles

Posted on February 4, 2026 |

Innovation Supper - Apply to Pitch

York Business School, Patch York and the York & North Yorkshire Growth Hub are delighted to bring you a special edition of Innovation Supper. As part of this year's International Women's Day, we are inviting female entrepreneurs to apply to pitch their business.

News

Posted on February 4, 2026 |

Expression of Interest: Mentoring for Growth Programme

We’re launching a new mentoring programme designed to support small businesses across York and North Yorkshire who are ready to grow, scale and move confidently into their next stage. This programme connects local business leaders with experienced mentors from different sectors, creating space for honest conversations, fresh thinking and practical support.

Suitable for all Networking People & Skills News

Events

25th February 202610:00 am - 12:00 pmFREE

Whitby Workshop Series: Digital Tools for your Manufacturing Business

This engaging workshop series delivered by Hello Technology is designed to help manufacturing businesses harness the power of digital tools to improve their digital systems, record keeping, data management and marketing. Participants will be led through 5 focussed sessions, with each workshop blending expert-led guidance with practical exercises. Attendees will have the opportunity to apply new strategies and concepts directly to their business. With a mix of group learning and tailored support participants will leave with a clear digital roadmap, increased confidence and actionable insights to drive long-term success in their manufacturing business.

Resources

Posted on February 3, 2026 |

Webinar Series: Set Up for Success with Google Business Tools

This series explores the free tools available from Google to help small businesses increase their online presence. Plus, you’ll learn how to leverage Google’s paid advertising platform for scalable growth without feeling like you are just wasting money. Participants will leave feeling confident to start using Google Tools to Improve their visibility, generate leads and make more sales online.

Steps into Digital Webinars