Managing staff

You know you need to train your staff – but a lot of managers and leaders can forget that they need to keep developing and learning as well. In this section we have some practical resources that address some of the most common managerial challenges – holding honest conversations, managing conflict, building resilience and creating a happier workforce. You can also get started with accessing training in management and team leadership skills.

Want to talk to someone about management support? Get in touch

Resources to develop management skills

Tips for creating a happier workforce

A happier workforce is often more productive, which is better for your business. This article sets out tips for how you can create a more productive and happier workforce.

Small and big things to make happier employees

Holding honest conversations

This webinar provides a structured approach to ensure you are thoroughly prepared emotionally to hold an honest conversation.

Take your first step in tackling honest conversations

Managing conflict

This webinar will support leaders in understanding why healthy conflict is important for creating high performing teams and how to manage it.

Manage conflict in a productive way

Building resilience and supporting team wellbeing

When it comes to enhancing wellbeing, building resilience will help a leader and their teams to flourish.

See how you can help your team become more resilient

Leadership and management skills

Develop the leadership and management skills you need to run your business effectively.

Find out what training is available

Developing team leadership skills

Create a culture in your business where leadership skills are acknowledged and rewarded.

Learn more about developing leaders

Articles

Fully Funded Automation & Efficiency Webinar Series

Step into digital with Data Stream's Automation & Efficiency Webinar series. Designed to support small businesses make day-to-day work smoother. This series gives a balanced overview of everything needed to streamline everyday work, through a well-rounded introduction to the digital tools and techniques that make running your business smoother and more managea

Christmas crafters urged to check tax rules

People making money from Christmas crafts, seasonal market stalls, or selling festive items are being urged to check if they need to tell HMRC about their earnings. As the festive season approaches, HMRC's Help for Hustles campaign is reminding anyone earning extra income from activities like making Christmas decorations, upcycling furniture for seasonal sales, or running market stalls, that they will need to tell HMRC if they earn more than £1,000.

Events

20th November 202510:00 am - 4:00 pmFREE

Smartphone Video Masterclass: Harrogate

Join our one-day hands-on video workshop designed to help businesses of all types and sizes take their first confident steps into video marketing. Whether you're B2B or B2C, a sole trader or a growing team, this workshop will equip you with the essential skills to produce professional, social-media-ready video content in-house. The Growth Hub are happy to be offering these workshops, following exceptional demand last year under North Yorkshire Council’s UKSPF programme.

21st November 202510:00 am - 11:30 amFREE

🟣 Steps into Digital: AI & ML in Business Intelligence

Data Stream was born out of a profound understanding of the challenges facing businesses in today’s data-driven landscape. They witnessed first hand how companies struggled to navigate the complexities of emerging technologies while grappling with legacy software and a shortage of internal data expertise. It became evident that there was a need for a partner who could bridge the gap between the data-driven future and the present state of businesses. Their mission is to empower businesses with data-driven solutions tailored to their unique objectives.

25th November 202510:00 am - 4:00 pmFREE

[FULL] Smartphone Video Masterclass: York

Join our one-day hands-on video workshop designed to help businesses of all types and sizes take their first confident steps into video marketing. Whether you're B2B or B2C, a sole trader or a growing team, this workshop will equip you with the essential skills to produce professional, social-media-ready video content in-house. The Growth Hub are happy to be offering these workshops, following exceptional demand last year under North Yorkshire Council’s UKSPF programme.

Resources

Webinar Series: How to Run a Pop-Up

From pop-up department stores to kitchen takeovers, cool things are popping up and popping off everywhere. In this exciting project, you’ll get to meet some of the teams behind these pop-ups and get their top tips for running a great pop-up. 

Webinar Recording: 🟢 Data Protection Essentials

In this engaging and practical webinar series, Privacy Protect Group Ltd will guide you through everything you need to know to build a confident, compliant, and resilient approach to data protection in your business. Whether you’re just starting out or looking to refine your practices, each session is designed to build your understanding step-by-step.

Webinar Series: Data Analytics for Smarter Decisions

Data Analytics for Smarter Decisions, is a nine part online workshop series designed to help businesses at every stage of their data journey, from those just starting out to those ready to explore artificial intelligence and compliance. Each session is practical, jargon free and grounded in real business use cases, ensuring participants leave with tools and knowledge they can apply immediately.