Managing staff

You know you need to train your staff – but a lot of managers and leaders can forget that they need to keep developing and learning as well. In this section we have some practical resources that address some of the most common managerial challenges – holding honest conversations, managing conflict, building resilience and creating a happier workforce. You can also get started with accessing training in management and team leadership skills.

Want to talk to someone about management support? Get in touch

Resources to develop management skills

Tips for creating a happier workforce

A happier workforce is often more productive, which is better for your business. This article sets out tips for how you can create a more productive and happier workforce.

Small and big things to make happier employees

Holding honest conversations

This webinar provides a structured approach to ensure you are thoroughly prepared emotionally to hold an honest conversation.

Take your first step in tackling honest conversations

Managing conflict

This webinar will support leaders in understanding why healthy conflict is important for creating high performing teams and how to manage it.

Manage conflict in a productive way

Building resilience and supporting team wellbeing

When it comes to enhancing wellbeing, building resilience will help a leader and their teams to flourish.

See how you can help your team become more resilient

Leadership and management skills

Develop the leadership and management skills you need to run your business effectively.

Find out what training is available

Developing team leadership skills

Create a culture in your business where leadership skills are acknowledged and rewarded.

Learn more about developing leaders

Articles

Export magic as York business nears 1 million sales milestone

A York-based business owner is set to export 1 million drinks to the US this year and wants more of the region’s businesses to follow in his footsteps. Phil Pinder from the Potions Cauldron will be one of the experts taking part in the export roadshows this month, organised by York and North Yorkshire Combined Authority.  The team will visit venues across two weeks including Tadcaster, Harrogate, Scarborough, York, Catterick and Skipton.

Business Basics - Directors Loans and Dividends

Often business owners will inject cash into a business where they are a Director. This could be when the business is starting out, or to help with cash flow along the way. But how are these cash injections accounted for, and when can they be withdrawn?

Events

14th October 20259:30 am - 12:15 pmFREE

Export Roadshow: Tadcaster

This roadshow is a great opportunity to network with other businesses looking to grow and ask questions of the experts. It will provide you with helpful advice, routes for support beyond the event, including the UK Export Academy, and information about other funding opportunities. 

Resources

Webinar Recording: IP Readiness for Investment: A Strategic Guide for Early-Stage Businesses

For early-stage businesses, intellectual property is often the most valuable asset on the table. Yet many founders underestimate how closely investors scrutinize IP during due diligence. Delivered by experienced Patent Attorney Melvyn Ansell, this session will explore how to turn your IP into a powerful lever for funding, valuation, and long-term growth.