Managing staff
You know you need to train your staff – but a lot of managers and leaders can forget that they need to keep developing and learning as well. In this section we have some practical resources that address some of the most common managerial challenges – holding honest conversations, managing conflict, building resilience and creating a happier workforce. You can also get started with accessing training in management and team leadership skills.
Resources to develop management skills
Tips for creating a happier workforce
A happier workforce is often more productive, which is better for your business. This article sets out tips for how you can create a more productive and happier workforce.
This webinar provides a structured approach to ensure you are thoroughly prepared emotionally to hold an honest conversation.
This webinar will support leaders in understanding why healthy conflict is important for creating high performing teams and how to manage it.
Building resilience and supporting team wellbeing
When it comes to enhancing wellbeing, building resilience will help a leader and their teams to flourish.
Leadership and management skills
Develop the leadership and management skills you need to run your business effectively.
Developing team leadership skills
Create a culture in your business where leadership skills are acknowledged and rewarded.
Articles
Kick Off In Business: Fully Funded Opportunity
Online business start-up & self-employment courses funded by York and North Yorkshire Combined Authority’s Adult Skills Fund, providing straightforward, practical information and guidance for anyone who is in the process of setting up a business or simply exploring the idea.
Carbon Literacy Training for SMEs
Curious what Carbon Literacy could do for your organisation? You’ll meet our friendly Carbon Literacy Facilitator, Ali Fisher, and get a taste of how this practical training can help your business cut costs, attract and retain great people, and stand out in bids, tenders and investment conversations.
Strive Live Start-Up Incubator: March
If you are currently running or looking to launch a start-up based in York & North Yorkshire, join this award-winning incubator designed to help grassroots entrepreneurs launch their business. Strive Live blends weekly live online training with regular one-to-one advice and on-demand online learning to make it simple and exciting to start a business. Plus, you could win up to £2,500 in micro grants at the end of the programme.
Events
03rd March 202611:00 am - 1:00 pmFREE
Online Workshops: Digital Marketing Success Series (Intermediate)
Join our Digital Marketing Success Series designed especially for small business owners who want to grow online, even if you don’t consider yourself “tech-savvy.” This weekly workshop series will guide you through the basics of digital marketing and on to more advanced strategies – all at your pace.
Resources
Communications for Small Businesses Series: Webinar Recordings
This webinar series will guide you through the steps needed to embrace communications for your business, in an authentic and impactful way.
Webinar Series: Set Up for Success with Google Business Tools
This series explores the free tools available from Google to help small businesses increase their online presence. Plus, you’ll learn how to leverage Google’s paid advertising platform for scalable growth without feeling like you are just wasting money. Participants will leave feeling confident to start using Google Tools to Improve their visibility, generate leads and make more sales online.
Webinar Recording: PR for Small Businesses
Want to get your business featured in newspapers and magazines in 2026? In this webinar, Jo and Linda explain why you should be prioritising PR – including reaching a new audience (outside your social media bubble), building trust and credibility, and boosting your sales and SEO.