Import & Export Support
For more advice on expanding into new markets, head to our dedicated page here:
Government guidance
Visit the UK government’s guidance to find out how rules apply to things like travel and doing business with Europe.
This will provide all the information you need to be aware of, and what you need to do in regards to areas such as:
- Importing and exporting.
- Moving goods to and from Northern Ireland including the Trader Support Service.
- Travelling abroad for work.
- Hiring staff from the European Union.
Export Support Service
The Export Support Service is a helpline and online service where all UK businesses can get answers to practical questions about exporting to Europe. It gives access to cross government information and support all in one place. Access the UK Government’s online and helpline service.
Webinars
There are a variety of on-demand and up-coming webinars/videos on imports from cross-government groups and departments. These can be found at the following links:
Sign up for updates
Sign up to our regular newsletter, which includes updates on trading with the European Union, as well as events and other news relevant to your business.
Import Control actions for Hauliers
Hauliers must be registered for the Goods Vehicle Movement Service (GVMS) to move any goods between GB and the EU. The GVMS system has been designed to enable fast and efficient movement of goods and will be used by many UK ports. A full list of GVMS ports is available at gov.uk/goods-vehicle-movement-ports.
If you are not registered, you will not be able to board the ferry or shuttle and cross the GB/EU border.
Go to gov.uk/guidance/register-for-the-goods-vehicle-movement-service to register.
Ports that use GVMS to control goods will need pre-lodged declaration references to be linked together within a single reference number, called a Goods Movement Reference (GMR). The driver will need to present a valid GMR to the carrier for check-in.
The driver moving the goods should create the GMR, but it can be done by the haulier manager, or the trader’s customs agent or freight forwarder. You must only create one GMR per vehicle. You can get a GMR at gov.uk/guidance/get-a-goods-movement-reference
Take Action
Sign up for GVMS now at gov.uk/guidance/register-for-the-goods-vehicle-movement-service.
Visit gov.uk/import-goods-into-uk and follow the step-by-step guide to prepare for import control changes.
Customs Declarations
You must complete customs declarations on imports from the EU to GB at the time you or your courier/freight forwarder bring them into GB.
Visit gov.uk/import-goods-into-uk and follow the step by step guide to make sure you’re prepared. The guide provides information on how to bring goods into the UK from any country, including how much tax and duty you’ll need to pay and whether you need to get a licence or certificate.
You can also apply for authorisation to use simplified declarations for imports, which allows you to move goods into a customs procedure without having to provide a full customs declaration. You can find out more about how to apply for a simplified declaration at gov.uk/guidance/using-simplified-declarations-for-imports.
Alternatively, you may have chosen someone to deal with import and export declarations on your behalf, such as a customs agent, courier or a freight forwarder. Information on how people can help you with customs can be found on gov.uk/guidance/appoint-someone-to-deal-with-customs-on-your-behalf.
Rules of Origin
If you sell goods to the EU, or buy goods from the EU and bring them into the UK, you need to be able to prove that they meet the rules of origin in order to use preferential tariffs.
To benefit from the preferential tariffs, you must have proof that:
- goods you import into the UK from the EU originate there;
- goods you export to the EU originate in the UK.
If you cannot prove the origin of your product, you or your EU customer will be liable to pay the full rate of customs duty and could face penalties. If you cannot prove your product’s origin, you cannot take advantage of the zero-tariff trade agreement with the EU.
For practical support with exporting your products, contact the Export Support Service online or by phone.
Pre-Notifying Imports
There are requirements for importing some Sanitary and phytosanitary (SPS) goods, such as meat or plants, to GB from the EU.
You will be required to pre-notify when importing most Products of Animal Origin, Animal By Products, High Risk Food not of Animal Origin and regulated plants and plant products from the EU to GB.
You (or a representative acting on your behalf) importing these goods from the EU may need to pre notify authorities that their consignment will be entering Great Britain.
Articles
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Events
20th January 202510:00 am - 2:00 pmFREE
Malton & Northallerton: Business Essentials for Holistic and Beauty Therapists
Starting in business or thinking of making the move and have 100s of questions? This course covering business essentials is for you. Designed for holistic and beauty therapists, and anyone setting up on their own in the service world (personal training, pet grooming, hairdressing).
21st January 202510:00 am - 11:30 amFREE
Webinar: Bookkeeping for Business Owners
Are you looking to learn the basics of bookkeeping for your business? Discover how bookkeeping has evolved, the benefits of cloud-based tools, and the essentials of VAT. Learn key processes to get it right the first time and streamline your finances.
23rd January 20259:00 am - 2:30 pmFREE
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Resources
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The Budget announced on October 30th will bring substantial changes for many organisations, resulting in increased costs. So, how can we navigate our way through these changes and still have profitable businesses? Find out in this webinar.
Webinar: Inclusion Training for Hospitality and Retail Businesses
Join us for an essential webinar to boost your business by embracing inclusivity. This session will cover key areas like disability awareness, inclusive communication, the impact of the Equality Act, and the potential of the “Purple Pound”—a market worth billions in untapped spending power. This session, delivered by Rachel Barber of Living 4 Moments, serves as an introduction to inclusivity topics and how they can be applied to customer-facing businesses – supporting your customers, staff, and bottom line.