Step Up & Thrive Into Digital
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🟣 Steps into Digital: AI Agents, Chatbots & LLMs in Business
ChatGPT and AI agents are transforming how businesses interact with data and customers. This session focuses on natural language processing (NLP), chatbots and large language models (LLMs), showing how they can streamline customer service, automate reporting and make company data more accessible to non-technical staff.
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🟣 Steps into Digital: Data Governance & Compliance
Every business is responsible for how it uses data, with legal and ethical obligations under GDPR and ICO guidance. This session provides a business first overview of compliance and governance, ensuring data is managed responsibly without stifling innovation.
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🟣 Advanced CRM Segmentation: Automation & Efficiency Webinar Series
OnlineFor businesses already using CRM systems, this workshop focuses on advanced segmentation techniques. Participants will learn how to use behavioural data, tags, and filters to create highly targeted marketing and sales campaigns.
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🟣 Data Integration & Centralisation: Automation & Efficiency Webinar Series
OnlineThis session explains how to connect systems, unify data, and build a centralised source of truth to support analytics and AI.