🟢 CRM Tools for SMEs: Automation & Efficiency Webinar Series
Customer Relationship Management (CRM) tools are vital for managing leads, sales, and relationships.
This workshop compares the leading SME-friendly CRMs and demonstrates how to centralise customer data, track interactions, and automate sales pipelines.
It also discusses how CRMs can align marketing, sales, and customer service for growth.
Learning Outcomes:
- Understand the role of CRM systems in managing customer data and communication.
- Design a basic sales pipeline and track opportunities effectively.
- Automate follow-ups and reporting to increase sales efficiency and customer satisfaction.
Delivered by Data Stream UK, a North Yorkshire based consultancy delivering end-to-end data and AI solutions with a strong emphasis on data literacy, analytical insight and practical implementation support for SMEs.
When? Friday 6 February 2026 | 10am-11:30am
Where? Online
📸 These workshops will be recorded and available on the Growth Hub website after the sessions are delivered. The recordings will be sent out to all who register, regardless of whether you are able to attend on the day or not.
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