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SUMMARY:Managing Difficult and Emotionally Sensitive Conversations - Online
DESCRIPTION:Date: 3 November 2026\nFormat: Online\nTime: 10:00am – 11:30am \nCost: FREE for businesses in York and North Yorkshire \nBooking link (select mini workshops): Register here\nWhether you’re discussing performance\, wellbeing\, bereavement\, workplace conflict or change\, difficult conversations are an unavoidable part of working life. Yet many managers and colleagues avoid these conversations because they worry about saying the wrong thing or making the situation worse. This practical session will help you build the confidence\, skills and emotional awareness needed to approach challenging conversations with empathy\, clarity and professionalism. You’ll explore techniques for managing emotions\, communicating assertively without aggression\, and creating positive outcomes even when conversations feel uncomfortable. \nLearning outcomes: \n\nUnderstand why some conversations feel difficult and how to approach them effectively.\nBuild confidence in handling emotionally sensitive situations.\nDevelop assertive communication skills and influence without aggression.\nLearn techniques for managing emotions and maintaining professionalism.\nImprove listening\, questioning and empathy skills.\nExplore practical approaches to challenging workplace conversations and conflict.\n\n  \n*This project is supported by York and North Yorkshire Combined Authority\, using funding from the Department for Work and Pensions’ Get Britain Working Economic Inactivity Trailblazer.
URL:https://ynygrowthhub.com/event/managing-difficult-and-emotionally-sensitive-conversations-online/
LOCATION:Online
CATEGORIES:Suitable for All
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DTSTART;TZID=Europe/London:20270114T100000
DTEND;TZID=Europe/London:20270114T150000
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SUMMARY:100% funded leadership programme: opening conversations about mental health\, neurodiversity and inclusion – SCARBOROUGH
DESCRIPTION:Scarborough Workshop Dates: 14th Jan\, 4th Feb\, 25th Feb\, 18th March \nFormat: In Person The Grand Hotel – (The Ballroom) St Nicholas Cliff\, Scarborough\, YO11 2ET \nTime: 10:00am – 15.00pm \nCost: FREE for businesses in York and North Yorkshire \nBooking link (select SME cohort programme): Register here\n  \nThrive at Work – Inclusive Futures is a fully funded Employer Support Programme* designed to help organisations create more inclusive\, supportive and high-performing workplace cultures whilst reducing sickness absence. Delivered through four interactive workshops\, the programme equips leaders and people managers with practical skills to support employee wellbeing\, improve communication\, understand mental health and neurodiversity\, and embed inclusion into everyday practice. Available through employer cohorts across York\, Harrogate and Scarborough\, or as a tailored in-house programme for larger organisations. \n  \nThe programme covers: \nWorkshop 1: Starting Conversations That Matter \nDevelop coaching and active listening skills\, build confidence in supporting colleagues\, and learn how to approach difficult and sensitive conversations. Delivered by ILM7 Executive Coaches. \nWorkshop 2: Understanding Mental Health and Neurodiversity\nRecognise signs of poor mental health\, understand how to provide effective support\, and gain an introduction to neurodiversity and neurodivergent strengths and challenges in the workplace. Delivered by Occupational Therapists. \nWorkshop 3: Creating Inclusive Working Environments\nExplore sensory processing\, identify workplace barriers\, and discover practical adjustments that help employees perform at their best. Delivered by Occupational Therapists. \nWorkshop 4: Embedding Inclusion into Everyday Practice\nUnderstand imposter syndrome\, build resilience and confidence\, and learn how to embed inclusion into workplace processes\, procedures and recruitment practices. Delivered by ILM7 Executive Coaches. \n  \nLearning Outcomes  \n\nImprove confidence in supporting employee wellbeing\nDevelop coaching\, listening and communication skills\nUnderstand mental health and neurodiversity in the workplace\nCreate more inclusive working environments\nExplore practical workplace adjustments and support strategies\nEmbed inclusion and wellbeing into everyday practice\n\n  \n*This project is supported by York and North Yorkshire Combined Authority\, using funding from the Department for Work and Pensions’ Get Britain Working Economic Inactivity Trailblazer.
URL:https://ynygrowthhub.com/event/100-funded-leadership-programme-opening-conversations-about-mental-health-neurodiversity-and-inclusion-scarborough/
LOCATION:The Grand Hotel\, St Nicholas Cliff\, Scarborough\, Scarborough & Whitby\, YO11 2ET
CATEGORIES:Suitable for All
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